기능 추가 — 신고 상황종료 처리

- DB: reports 테이블에 closure_type, closure_note, closed_at, closed_by 컬럼 추가
- 백엔드: PATCH /reports/{id}/close 엔드포인트 (사유 4종: natural/remote_reset/false_alarm/other)
- 신고상세: 승인대기 상태에서 [상황종료] 버튼 추가, 인라인 패널에서 사유 선택
- 상황종료 후 상세 화면에 사유·메모·처리자·일시 표시
- 엑셀 AS신고목록에 상황종료 4개 컬럼 추가
- 신고목록 필터·지도 상태 목록에 closed 추가, CSS 뱃지 추가

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>

backend/models.py

@@ -59,10 +59,15 @@ class Report(Base):
     source = Column(String(20), default="qr")       # qr | admin
     reported_by = Column(Integer, ForeignKey("users.id"), nullable=True)
     reported_at = Column(TIMESTAMP, server_default=func.now())
+    closure_type = Column(String(30))               # natural|remote_reset|false_alarm|other
+    closure_note = Column(Text)
+    closed_at    = Column(TIMESTAMP)
+    closed_by    = Column(Integer, ForeignKey("users.id"), nullable=True)
     charger = relationship("Charger", back_populates="reports")
     photos = relationship("ReportPhoto", back_populates="report", cascade="all, delete-orphan")
     repair_links = relationship("RepairReport", back_populates="report")
     reporter = relationship("User", foreign_keys=[reported_by])
+    closer   = relationship("User", foreign_keys=[closed_by])
 
 class ReportPhoto(Base):
     __tablename__ = "report_photos"

backend/routers/export.py

@@ -74,6 +74,12 @@ def export_reports(db: Session = Depends(get_db), _=Depends(require_admin)):
     ws.title = "AS신고목록"
     ws.freeze_panes = "A2"
 
+    CLOSURE_LABEL = {
+        "natural":      "증상자연소거",
+        "remote_reset": "원격리셋후증상소거",
+        "false_alarm":  "인지오류",
+        "other":        "기타",
+    }
     headers = [
         "접수번호","충전기ID","충전기종류","충전기명","충전소명","CPO명","설치일",
         "신고위치(위도)","신고위치(경도)","문제유형","에러코드","상세설명",
@@ -81,12 +87,14 @@ def export_reports(db: Session = Depends(get_db), _=Depends(require_admin)):
         "담당정비사","정비사소속","조치유형","조치내용",
         "조치시작","조치완료","작업소요시간","신고→완료소요시간",
         "문제원인(관리자)","비고","출장비부담주체","출장비금액(원)","출장비상태",
-        "처리담당자","처리일시","연결개선항목번호"
+        "처리담당자","처리일시","연결개선항목번호",
+        "상황종료사유","상황종료메모","상황종료일시","상황종료처리자"
     ]
     style_header(ws, headers)
 
     col_widths = [10,14,14,14,18,14,12,12,12,22,12,24,14,16,16,10,16,12,
-                  12,14,16,24,16,16,12,18,24,24,16,12,12,12,16,18]
+                  12,14,16,24,16,16,12,18,24,24,16,12,12,12,16,18,
+                  18,24,16,14]
     for i, w in enumerate(col_widths, 1):
         ws.column_dimensions[ws.cell(1, i).column_letter].width = w
 
@@ -136,6 +144,10 @@ def export_reports(db: Session = Depends(get_db), _=Depends(require_admin)):
             cost.reviewer.name   if cost and cost.reviewer else "",
             fmt_dt(cost.reviewed_at) if cost else "",
             ", ".join(str(i) for i in imp_ids) if imp_ids else "",
+            CLOSURE_LABEL.get(r.closure_type, "") if r.closure_type else "",
+            r.closure_note or "",
+            fmt_dt(r.closed_at),
+            r.closer.name if r.closer else "",
         ]
         for col, val in enumerate(row_data, 1):
             ws.cell(row=row_num, column=col, value=val)

backend/routers/reports.py

@@ -45,6 +45,10 @@ def _fmt_report(r: models.Report, db: Session):
         "repair_id": repair_id,
         "mechanic_name": mechanic_name,
         "mechanic_company": mechanic_company,
+        "closure_type": r.closure_type,
+        "closure_note": r.closure_note,
+        "closed_at":    r.closed_at.isoformat() if r.closed_at else None,
+        "closed_by_name": r.closer.name if r.closer else None,
     }
 
 @router.post("")
@@ -321,6 +325,29 @@ def approve_report(report_id: int, db: Session = Depends(get_db), _=Depends(requ
     r.status = "pending"; db.commit()
     return {"ok": True}
 
+CLOSURE_TYPES = {"natural", "remote_reset", "false_alarm", "other"}
+
+@router.patch("/{report_id}/close")
+def close_report(
+    report_id: int,
+    closure_type: str = Form(...),
+    closure_note: str = Form(""),
+    db: Session = Depends(get_db),
+    current_user: models.User = Depends(require_admin)
+):
+    if closure_type not in CLOSURE_TYPES:
+        raise HTTPException(400, "유효하지 않은 상황종료 사유입니다.")
+    r = db.query(models.Report).filter_by(id=report_id).first()
+    if not r: raise HTTPException(404)
+    from datetime import datetime
+    r.status       = "closed"
+    r.closure_type = closure_type
+    r.closure_note = closure_note.strip() or None
+    r.closed_at    = datetime.now()
+    r.closed_by    = current_user.id
+    db.commit()
+    return {"ok": True}
+
 @router.patch("/{report_id}/status")
 def update_status(report_id: int, status: str = Form(...),
                   db: Session = Depends(get_db), _=Depends(require_admin)):